About Us
Samudra Jaya Shipping Agency (SJSA) is an Indonesian-based ship agency company offering comprehensive agency services nationwide. We handle a wide range of vessels, including dry bulk carriers, tugboats & barges, container ships, tankers, and LNG/LPG vessels.
Backed by years of operational experience, we are known for our fast response, strong coordination with port authorities, and thorough operational supervision. Our team ensures that every vessel call is managed efficiently, safely, and in full compliance with maritime regulations.
To strengthen our national presence, SJSA maintains dedicated local port agents in Samarinda and Palembang, enabling hands-on supervision, rapid communication, and effective operational handling.
Our Vision
To become Indonesia’s most trusted ship agency partner by delivering international-standard services, fast response, and integrated operational solutions.
Our Mission
- To provide safe, fast, and efficient ship agency services for all vessel and cargo types.
- To maintain strong coordination with port authorities and maritime stakeholders.
- To develop a professional network of local agents across Indonesia.
- To ensure transparency, accurate reporting, and regulatory compliance.
- To prioritize safety, security, and service quality in every operation.
Our Services
At Samudra Jaya Shipping Agency (SJSA), we deliver a full spectrum of ship agency and maritime support services designed to ensure seamless, safe, and efficient port operations. With extensive experience, strong local networks, and dedicated agents across major Indonesian ports, we provide tailored solutions that meet the operational needs of ship owners, charterers, operators, and cargo interests.
Our services are structured to provide end-to-end support from a vessel’s initial notification and port clearance, through cargo operations and crew handling, until final departure. Each service is delivered with precision, transparency, and strict adherence to national and international maritime regulations.
General Agent
Full coordination with port authorities and stakeholders to ensure smooth and efficient port calls.
Port Agency Services
Handling inward/outward clearance, berth arrangements, port charges, and real-time operational monitoring.
Protective Agent
Protecting the interests of ship owners or charterers through independent oversight and transparent cost control.
Husbandry Services
Providing crew support, provisions, spare parts delivery, CTM, fresh water, bunkers, and essential vessel needs.
Crew Change Coordination
Managing arrival/departure procedures, immigration, transport, hotel arrangements, and medical assistance.
Survey Arrangements
Organizing accredited surveyors for cargo, bunker, draft, and vessel condition inspections.
Supervision Representative
On-site supervision to monitor operations, schedules, and safety compliance.
Tug & Barge Operational Support
Assisting tug and barge movements, documentation, and port clearances to ensure efficient voyages.
Shipping Consultancy
Providing expert guidance on port regulations, cost planning, logistics, and operational optimization.
Customs Clearance & Export Documentation
Handling all customs formalities and documentation to ensure smooth import/export processes.
Cargo Handling Supervision
Monitoring loading and discharging operations to ensure accuracy, efficiency, and safety.
Receiver’s Representative Documentation
Acting on behalf of cargo receivers to verify discharge conditions, document findings, and ensure compliance.
With a comprehensive portfolio of ship agency solutions and a strong presence across Indonesia’s major ports, Samudra Jaya Shipping Agency is committed to delivering reliable, transparent, and efficient maritime support at every stage of a vessel’s operations. Our experienced team, reinforced by dedicated local agents, ensures that every port call is handled with precision, speed, and full compliance. Whatever your operational requirements, SJSA stands ready to provide responsive, trusted, and seamless services tailored to your needs.
Core Values
Reliability
Handling all customs formalities and documentation to ensure smooth import/export processes.
Integrity
Transparency, honesty, and ethical practices guide every decision, report, and operational activity we manage.
Safety & Compliance
We uphold the highest standards of safety and strictly adhere to all national and international maritime regulations.
Responsiveness
Our team is committed to fast communication, quick problem-solving, and real-time support anytime and anywhere.
Professional Excellence
We continuously improve our skills, systems, and coordination to provide superior service quality and operational performance.
Our Client
Head Office
Jakarta
Gedung Krakatau Steel 3rd Floor. Jl. Jend. Gatot Subroto Kav. 54, Jakarta Selatan 12950
021 - 5221244
Branch Office
Palembang
Komplek Grand Pondok Indah Jl. Residen Abdul Rozak Kalidone Palembang, South Sumatera
Samarinda
Jl. Pakis No. 5 RT 019/RW 000, Kel. Sidomulyo, Samarinda
Gresik
One Place Building 2nd Floor Jl. Jend. Sudirman No. 1 Gresik East Java, Indonesia
Jakarta
Gedung Krakatau Steel 3rd Floor. Jl. Jend. Gatot Subroto Kav. 54, Jakarta Selatan 12950
021 - 5221244
marketing@sjsagency.co.id
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